Shipping and Returns

Shipping & Return Policy

Brand Name: Brick Boost

Email: officialbrickboost@gmail.com

Phone Number: +1‪(443) 405-2492‬

At Brick Boost, we pride ourselves on providing exceptional service and high-quality products. By placing an order with us, you acknowledge and agree to the following shipping and return policies:

1. Shipping Timeframe

Our commitment is to dispatch orders promptly; however, due to varying levels of demand, stock availability, and order volume, shipping may take place anytime within one week to one month from the date of purchase. We continually strive to ensure timely delivery to all of our valued customers.

2. Lost or Stolen Shipments

Once an order has been shipped and confirmed as delivered by the carrier, Brick Boost shall not be held liable for packages that are lost, stolen, or otherwise not received. Customers are encouraged to provide secure delivery addresses to mitigate such risks.

3. Damaged Goods

Brick Boost exercises utmost care in packaging all merchandise. Nonetheless, we do not assume responsibility for any damage sustained to the product or its packaging during transit. All risk of damage passes to the customer once the order has been shipped.

4. Order Cancellation Policy

Orders may not be canceled after they have been processed and shipped. Should you wish to request a cancellation prior to shipment, we encourage you to contact us immediately at officialbrickboost@gmail.com for assistance.

5. Return & Exchange Policy

Due to the unique and custom nature of our brick-built models, all sales are considered final. Returns and exchanges will only be honored in the rare circumstance where an incorrect item has been shipped.

6. Incorrect Orders

In the event that you receive an item that does not correspond with your order, please notify us within seven (7) calendar days of delivery. Upon verification, Brick Boost will take the necessary steps to resolve the matter promptly.

7. International Orders

Brick Boost offers international shipping to select regions. Please note that all customs duties, tariffs, taxes, and other fees imposed by the destination country are the sole responsibility of the customer.

8. Shipping Delays

While we endeavor to provide accurate shipping estimates, Brick Boost cannot guarantee specific delivery dates. Delays caused by carriers, adverse weather conditions, customs inspections, or other unforeseen circumstances are outside of our control and do not constitute grounds for cancellation or refund.

9. Customer Support

Should you require assistance, have inquiries, or wish to raise concerns regarding your order, please do not hesitate to contact us:

10. Policy Amendments

Brick Boost reserves the exclusive right to amend, modify, or update these policies at its discretion without prior notice. Customers are encouraged to review this policy periodically to remain informed of any changes.